- SHOWROOM – WHERE CAN I VIEW KOOKACHOO INTERIORS PRODUCTS?
We have a display space that allows you the chance to see some of our furniture and accessories. Viewings are by appointment only. Please give us a call or send us an email to arrange.
- LEAD TIMES – WHAT IS THE AVERAGE LEAD TIME FROM ORDER TO DELIVERY?
Stock levels are clearly displayed on our website. Items in stock are available for immediate delivery.
Customisable Range pieces are individually Custom Made to order. We will advise you of the estimated delivery date at the time you place your order. This would not normally be any longer than 4 weeks.
- PAYMENTS – WHAT IS THE PAYMENT PROCESS?
If your pieces are in stock, then full payment will be required prior to delivery.
If your item is custom made to order a 50% deposit will be required and the remaining balance of 50% prior to delivery.
Payments are to be made by Bank Transfer, the details of which can be found on your order confirmation.
- DELIVERIES – WHAT IS THE PROCESS FOR HOME DELIVERIES
Due to the Bespoke nature of the pieces, please contact us for details of delivery charges.
Alternatively, you are welcome to collect your items from our storage facilities in Worcestershire.
We offer a free delivery service within a 10-mile radius.
All Items are delivered fully assembled.
Please call or email to discuss your options.
- RETURNS
If for any reason you want to return your item(s), as long as they are not damaged after delivery, we are happy for you to return your item(s) 2 days after delivery and offer a refund, please note your initial delivery cost cannot be reimbursed and return delivery is chargeable.
This does not apply to our Bespoke Range. Due to the nature of these items they are non-returnable.